I used to be a customer of a local cable company. If I had a problem, I could call them up and get an answer.
But now, after a series of mergers and acquisitions, Comcast supplies my cable service. Trying to get an answer out of them about anything is like trying to pull the truth out of Dick Cheney's ass. I have talked to my fourth "customer care representative" to try and gt an answer to a simple question. What a fucking waste of time.
UPDATE: #4 transferred me to #5, who had the answers.
I hate computer-voice menus. Hate, hate, hate. "Press pound-star-999 if you wish to see our corporate headquarters dynamited."
Tuesday, September 16, 2008
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2 comments:
I apologize for the experience.
I would like to help. Please feel free to email me the phone number on the account.
I appreciate the opportunity to assist!
Mark C.
Comcast Corp.
We_Can_Help@cable.comcast.com
Mark C., I did (finally) get the answer I needed.
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