try switching to Verizon. I switched my phone service to Verizon in September based on a promotional rate.
October's bill came: No promotional rate. I called up the billing people and asked: "WTF?" They apologized profusely and said that it sometimes takes six weeks for the promotion to be attached, but that it would show up on next month's bill.
November's bill came: No promotional rate. Same basic telephone discussion "it'll show up next month.
December's bill just came: No frigging promotional rate.
The folks at Comcast have their faults, as I have blogged about, but at least Comcast usually got the bill right.
Not like these fuckers at Verizon. Maybe if they pull some of their crowd of assholes off network duty and pay attention to their paperwork, this wouldn't happen.
I think I'm going to be making a complaint to the state Public Utility people. This is bullshit.
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