I could die of old age on the phone as I slog through the Verizon customer service menu. It asks a question, I answer it, and it takes a minute or longer for the next menu item.
Or it just fucking disconnects me and I have to start over.
Congratulations, Verizon. I really thought it was going to be hard to find a company that has worse telephone customer service support than Comcast.
But you managed to achieve that.
My fucking phone is not working. Why is it so bloody hard to get a guy to come out and fix it? Why do I have to slog through an interminable set of computer-driven questions and then get disconnected?
It wasn't this way back when you weasels were part of Ma Bell; I'd just dial 611 and I'd have an appointment with a repairman in less than a minute.
But not anymore.
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"We're the phone company. We don't care, because we don't have to."
History repeats itself :-(.
- Badtux the Rememberin' Penguin
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