Sunday, December 28, 2014

The Deep Disdain that Wall Street Has For Almost Everyone, and How Jet Blue Caved

It is no secret to anyone who travels that airline flying has gotten progressively more miserable as time goes on. The seats have gotten narrower, the distance between seat rows keeps shrinking, the flight attendants have morphed from people whose job was to make your flight more enjoyable to more like prison jailers, baggage charges, no food, and so on and so forth.

Jet Blue was one of the few airlines to treat passengers nicely. But that is going away, because Wall Street has been hammering Jet Blue for not extracting every last possible dollar from their passengers. And Jet Blue gave in, those lily-livered cowards.

Fuck you, Jet Blue.

I like to check my luggage. I don't like to play schlepperman through three airports (hub & spoke system).

So I fly Southwest whenever I can. No luggage fees and, for that matter, none of those dinky regional jets.

Fuck you, too, Wall Street. May all you analysts die in crotch fires.

5 comments:

  1. It is a shame when Wall Street rather than customers (by the use of the airline) dictate policy.

    ReplyDelete
  2. Sad point they've gotten to, when non customers dictate customer service/experience. Chasing after stock price goals, instead of making their real clients - the flying public - happy-ish is a fatal flaw in the long term. There are options (not all great, but they are there), and their ex-customers will opt for them.

    ReplyDelete

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