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Thursday, November 4, 2010
HP Blows Dead Bears
Unlike, say, every other laptop that I have ever had, all of which had an access panel you could open to directly get at the hard drive.
What were those engineers thinking? Were they pissed off at Carly Fiorina and decided to fuck with the customers?
I need to send this thing back for an issue of a broken spring under one of the buttons. But HP will "inspect" (ie, overwrite) the hard drive because a busted spring just has to be a driver issue, don't you know. So the only way to stop them from doing that is to remove the hard drive. Which means I get to take the damn laptop apart, so they probably ought to just send me the spring and I'll fix it.
Bloody hell....
3 comments:
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I keep saying that there is one more level of Dante's hell just for fucking engineers.
ReplyDeleteBlame Apple for the drive thing. Apple made their Macbooks a pico-inch thinner by removing the drive door and its associated latches and making the bottoms of their Macs smooth and sleek (no battery door either). So of course everybody else has to do the same frippin' thing, since Apple sells more laptops to consumers (as vs. businesses) than anybody else so of *course* everybody has to copy Apple. Lemmings. Seriously.
ReplyDeleteIt takes ten (10) tiny little Phillips screws to take the bottom off a Macbook Pro. As in, *tiny* little screws. As in, have your jeweler's screwdrivers handy. Then use it again to unscrew the two screws that hold the drive retention bar. Use the tiny flat-head screwdriver to very carefully push the connector off the end of the drive. Then you'll need a tiny little Torx screwdriver (don't recall which, I bought a set full of the tiny little things) to take the drive retention pegs off the sides of the drive to put them onto the new drive.
And that's how they do it today, just to shave a few pico-inches of thickness off the laptop. It's as if modern laptop designers have bulimia or something. Just makes ya want to puke yourself over their obsession with thinness.
- Badtux the Engineer Penguin
I have two dead HP laptops. Both need new motherboards and processors. One has already had this replaced. All I get from HP is "your warranty has expired but we will be happy to repair both machines but you will have to pay." Neither machine lasted three years.
ReplyDeleteThey also told me that I was lucky they lasted this long after all computers are obsolete after five years.
What a load of crap!