Words of Advice:

"Never Feel Sorry For Anyone Who Owns an Airplane."-- Tina Marie

If Something Seems To Be Too Good To Be True, It's Best To Shoot It, Just In Case." -- Fiona Glenanne

Flying the Airplane is More Important than Radioing Your Plight to a Person on the Ground
Who is Incapable of Understanding or Doing Anything About It.
" -- Unknown

"There seems to be almost no problem that Congress cannot, by diligent efforts and careful legislative drafting, make ten times worse." -- Me

"What the hell is an `Aluminum Falcon'?" -- Emperor Palpatine

"Eck!" -- George the Cat

Friday, December 12, 2014

Talking to AT&T's Customer Service-- An Exercise in Frustration

I have nothing good to say about them. I've had more productive conversations with my cat. For at least when I talk to my cat, I'm not expecting him to do anything other than either purr or answer with a "Mrowrrr".

A simple billing issue has required two trips to the local AT&T store and then 30 agonizing minutes on the phone with the customer dissatisfaction reps, some particularly obnoxious marmosets who were apparently capable of stringing together English words, but who were utterly incapable of understanding anything spoken to them.

I have no doubt that the problem won't be fixed. Because they're AT&T.

1 comment:

w3ski said...

SNL was so right on the spot with "We're the phone company. We don't care, we don't have to".
The phone company was once broken up into different companies because they were a monopoly. How come it's now worse than ever?